p789 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how p789 ("we," "us," "our," or "the Platform") collects, processes, stores, and protects personal data belonging to individuals ("you," "your," or "the Player") who register for and use the p789 online casino and sports betting platform accessible at p789.site.

p789 operates under an international gaming licence and, as a condition of that licence, is required to maintain robust data protection practices aligned with internationally recognised privacy principles. This Policy reflects those obligations and is intended to give you a clear and honest account of how your data is handled when you use p789.

By registering a p789 account, you acknowledge that you have read and understood this Policy. If you do not agree with how your data is processed under this Policy, you should not register for or continue to use the p789 platform. Any questions regarding this Policy may be directed to our support team using the contact details provided in Section 13.

2 Data We Collect

p789 collects personal data that is necessary to provide its services lawfully, securely, and in compliance with the requirements of our gaming licence. The categories of personal data we may collect include the following.

2.1 Identity & Contact Data

This information is collected at registration and during Know Your Customer (KYC) verification, which is required before withdrawal processing. p789 uses CNIC information solely for identity verification and age confirmation purposes — it is not used for any purpose beyond what is stated in this Policy.

2.2 Financial & Transaction Data

p789 does not store full bank account numbers or JazzCash/EasyPaisa credentials. Transaction references are retained for reconciliation, dispute resolution, and regulatory reporting purposes only.

2.3 Gaming Activity Data

2.4 Technical & Device Data

3 How We Collect Your Data

p789 collects personal data through the following means:

• Direct submission: information you provide when registering an account, completing KYC verification, making a deposit, requesting a withdrawal, or contacting our support team.
• Automated collection: technical data collected automatically when you visit p789.site or interact with the platform, including through cookies, server logs, and session tracking tools.
• Third-party payment providers: transaction reference data shared by JazzCash, EasyPaisa, and partner banks solely for the purpose of confirming and recording your payment.
• Game provider platforms: gaming activity data relayed from our certified game provider partners, which is used for account management, responsible gaming monitoring, and dispute resolution.

4 Legal Basis for Processing

p789 processes personal data on one or more of the following legal grounds, depending on the nature of the processing activity:

5 How We Use Your Data

p789 uses collected personal data for the following specific purposes:

• To create, verify, and manage your p789 account and maintain its security.
• To process deposits and withdrawals in PKR through your chosen Pakistani payment method.
• To verify your identity and age as required by our international gaming licence, including through KYC document checks.
• To apply responsible gaming limits, session reminders, and self-exclusion requests initiated through your p789 account settings.
• To detect, investigate, and prevent fraudulent activity, unauthorised account access, or misuse of the platform.
• To respond to customer support queries, complaints, or disputes submitted through live chat or email.
• To improve the p789 platform through aggregated, anonymised analytics — understanding which games are most used, which payment methods are most popular, and where the user interface can be improved.
• To send account-related communications such as deposit confirmations, withdrawal status updates, and security alerts.
• To send promotional communications where you have explicitly opted in to receive them. You may withdraw this consent at any time by contacting p789 support.

6 Data Sharing

p789 does not sell, rent, or trade personal data to third parties for commercial marketing purposes. Data is shared only in the following limited circumstances, and only to the extent necessary for the relevant purpose:

• Payment processors: transaction reference data is shared with JazzCash, EasyPaisa, Raast, and banking partners (HBL, UBL, Meezan Bank) solely to process your financial transactions.
• Game providers: your player account identifier is shared with certified game provider partners for game delivery, fairness certification, and session management. These providers are contractually bound to process your data only for this stated purpose.
• Regulatory and licensing bodies: p789 may be required to disclose certain player data to our licensing jurisdiction's regulatory authority as part of ongoing licence compliance, audit processes, or in response to a lawful regulatory request.
• Legal and law enforcement: where required by a court order, government authority, or applicable law, p789 may disclose personal data in accordance with its legal obligations.
• Business continuity: in the event of a merger, acquisition, or platform transfer, player data may be transferred to the acquiring entity, with appropriate notice provided to affected players.

All third-party data processors engaged by p789 are required to maintain confidentiality and security standards consistent with international data protection best practices.

7 Data Retention

p789 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by our gaming licence obligations and applicable legal frameworks. As a general guide:

• Active account data is retained for the duration of your p789 account and for a minimum of five (5) years after account closure, in line with anti-money laundering and gaming regulatory record-keeping requirements.
• KYC documentation (such as CNIC copies) is retained for a minimum of five (5) years following the end of your account relationship with p789.
• Transaction records are retained for a minimum of five (5) years for financial reconciliation and regulatory compliance purposes.
• Support communications are retained for a minimum of two (2) years from the date of the interaction.
• Marketing consent records are retained for as long as the consent remains active, and for a reasonable period thereafter as proof of compliance.

When personal data is no longer required, p789 will securely delete or anonymise it in accordance with applicable data destruction standards.

8 Security Measures

p789 implements technical and organisational security measures appropriate to the nature of the data processed and the risks involved. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption applied to all data transmitted between your device and the p789 platform.
• Encrypted storage of passwords using industry-standard one-way hashing algorithms. p789 staff cannot view your password.
• Role-based access controls, ensuring that personal data is accessible only to personnel who require it for a specific, legitimate purpose.
• Automated monitoring systems that detect and flag unusual login activity, including access attempts from unrecognised IP addresses or devices.
• OTP (one-time password) verification for sensitive account actions such as password resets and first-time withdrawals.
• Regular internal security reviews and third-party audits as part of ongoing licensing compliance.

Despite these measures, no online platform can guarantee absolute security. Players are encouraged to use a strong, unique password for their p789 account and to contact support immediately if they suspect their account has been accessed without authorisation.

9 Your Rights Over Your Personal Data

As a p789 account holder, you have the following rights in relation to your personal data. To exercise any of these rights, contact the p789 support team via live chat or the email address listed in the footer. We will respond to all verifiable requests within a reasonable timeframe.

• Right of access: you may request a copy of the personal data p789 holds about you, along with an explanation of how it is used.
• Right to rectification: if any personal data held by p789 is inaccurate or incomplete, you have the right to request its correction.
• Right to erasure: in certain circumstances, you may request that p789 delete your personal data. Note that data retained for regulatory compliance cannot be deleted before the applicable retention period has elapsed.
• Right to object: you may object to processing carried out on the basis of legitimate interests, including direct marketing communications.
• Right to withdraw consent: where processing is based on your consent (such as marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to data portability: where technically feasible and legally applicable, you may request your personal data in a commonly used, machine-readable format.

10 Cookies & Tracking Technologies

p789 uses cookies and similar tracking technologies on p789.site to ensure the platform functions correctly, to maintain your logged-in session, and to analyse aggregate usage patterns for platform improvement purposes.

10.1 Types of Cookies Used

• Strictly necessary cookies: essential for the platform to function. These include your session authentication cookie, which keeps you logged into your p789 account across page navigations. These cannot be disabled.
• Functional cookies: remember your preferences such as language settings, game lobby view, and responsible gaming limit configurations.
• Analytical cookies: collect anonymous, aggregated data about how visitors use p789.site — which pages are visited most, how long sessions last, and which game categories receive the most engagement. This data helps us improve the platform.

Most browsers allow you to manage cookie preferences through their settings menu. Disabling strictly necessary cookies will affect your ability to remain logged into your p789 account.

11 Third-Party Services

p789 integrates with certified third-party game providers, payment processors, and platform infrastructure providers. While p789 takes reasonable steps to ensure these partners maintain appropriate data protection standards, we are not responsible for the privacy practices of independent third parties beyond those with whom we have a contractual data processing relationship.

All payment processing through JazzCash and EasyPaisa is subject to the respective privacy policies of those platforms. p789 does not control how those providers process data within their own systems — we receive only the transaction reference required to credit your p789 account.

12 Changes to This Privacy Policy

p789 may update this Privacy Policy from time to time to reflect changes in our data practices, our services, or applicable legal requirements. When material changes are made, a notice will be displayed on the platform. The effective date at the top of this Policy will be updated accordingly.

Your continued use of p789 following an updated Policy constitutes your acknowledgement of the revised version. We encourage you to review this Policy periodically.

13 Contact Us Regarding Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way p789 handles your personal data, please contact us through one of the following channels:

• Live Chat: available 24/7 through your p789 account dashboard — the fastest route for urgent privacy queries.
• Email: the p789 support email address displayed in the footer of this website. Privacy-related requests will be handled within 4 business hours.

p789 takes all privacy enquiries seriously and will acknowledge your request promptly, confirming the steps being taken to address it.